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Internship Reflection: Isabel Volpe

Writer's picture: Isabel VolpeIsabel Volpe

My name is Isabel Volpe, and this fall semester, I have been working as a Sustainability Intern

for the Maryland Book Bank. I am a senior at Loyola University Maryland, majoring in Global

Studies with minors in Environmental Studies and Writing. Over the past four years at Loyola, I

have become deeply invested in learning about sustainability practices and exploring their

benefits for businesses—or, in this case, a nonprofit organization.


This semester, my goal was to highlight the positive impact the Book Bank has on the

community and identify opportunities to enhance its sustainability practices. In the spring of last

year, I worked as a Writing Intern for the Maryland Book Bank. During that time, I became

fascinated by the intersection of the organization’s mission and sustainability, which are closely

intertwined. The Maryland Book Bank redirects thousands of books from landfills to children

living in book deserts across Baltimore, making its work both environmentally and socially

impactful.


To begin my internship, I conducted research surveys with staff and interviewed my manager

using an ESG (Environmental, Social, and Governance) questionnaire to better understand the

nonprofit and its existing sustainability efforts. These interviews and surveys provided valuable

insights that informed my work throughout the semester. I also wrote blogs to raise awareness

about the organization’s sustainability initiatives, which often go unrecognized.

In exploring ESG principles, I sought to emphasize the social impact of the Maryland Book

Bank’s mission. I wrote several blogs on Baltimore's history, addressing topics like the "Black

Butterfly," redlining, and how structural racism contributes to the existence of book deserts

today. Another blog focused on equity, explaining how the Book Bank promotes literacy and

equity by distributing books to underserved communities in Baltimore.


One of my major projects was drafting a sustainability addendum for the Maryland Book Bank’s

guidelines. Drawing on my experience as both an intern and a student, I created a document

that outlines sustainability development goals, future objectives, compliance information, and

implementation procedures. This resource is intended to guide the organization in expanding its

sustainability efforts, building on initiatives it has already prioritized in its warehouse operations

and mission. The addendum will soon be incorporated into the organization’s official guidelines.

Additionally, I created a video for Instagram to showcase the organization’s mission,

sustainability efforts, and a behind-the-scenes look at the warehouse—an aspect donors and

volunteers rarely get to see. I also developed educational resources to explain the donation

process, illustrating how books are donated, sorted, and responsibly recycled if they don’t meet

quality standards. These materials aim to promote the Book Bank, streamline the volunteer

experience, and deepen understanding of its mission and impact on the community.


Working at the Maryland Book Bank as a sustainability intern has equipped me with valuable

skills for my post-graduation job search. The creative freedom I was given allowed me to pursue

work that genuinely interested me, while also deepening my understanding of sustainability in

the nonprofit sector and its potential for meaningful impact. This internship provided me with an

opportunity to apply the skills I’ve developed as an Environmental Studies minor to real-world

situations.


I would like to thank my manager, Kim Crout, and everyone at the Maryland Book Bank for

making this such an incredible experience. It has been an amazing year working with the

organization!

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